Privacy notice

Who we are

Reqoo Ltd is the controller of personal data described in this notice. We are a company registered in England and Wales, company number 17064295. Our registered office is Flat 3, 14 Strawberry Fields, Gloucester, GL2 5XB. Email contact@reqoorevenue.com.

Data we collect

• Identity and contact details you send us: name, email address, company name, and your message.
• Firm details you choose on the contact form: monthly revenue range and team size.
• Account data if you create a login: email address and authentication records held by our auth provider.
• Billing data if you become a customer: payment status and subscription records. Card numbers are handled by our payment provider, not stored by us.
• Records you upload into Reqoo so we can identify unbilled revenue. That material can include project, time, and invoice data about your firm and your clients.
• Technical data such as browser type and pages visited, collected by our host without advertising cookies.

Why we use it

• To reply to an enquiry. Lawful basis: legitimate interests, or steps toward a contract if you ask to join.
• To provide the service, take payment, and apply the guarantee. Lawful basis: contract.
• To keep the service secure and to meet company, tax, and accounting duties. Lawful basis: legal obligation and legitimate interests.
• We do not sell personal data. We do not use it for third-party advertising.

Who we share it with

We use processors who act on our instructions:

• Vercel, for hosting and privacy-friendly analytics.
• Supabase, for accounts and stored records.
• Stripe, for payments when you subscribe.
• Resend, for email, including the contact form.

Some of these providers process data outside the United Kingdom. Where they do, we rely on the UK transfer mechanisms they offer, including the UK International Data Transfer Agreement or an adequacy decision, as applicable.

How long we keep it

Enquiry messages are kept for up to 24 months, or longer if they become part of a customer record. Customer records and invoices are kept for as long as the contract runs and then for up to seven years where tax law requires it. You can ask us to delete enquiry data earlier.

Your rights

Under UK GDPR you can ask for access, correction, deletion, restriction, or a copy of your personal data, and you can object to processing based on legitimate interests. Where we rely on consent, you can withdraw it. Write to contact@reqoorevenue.com. You can also complain to the Information Commissioner’s Office at ico.org.uk.

Cookies

Cookies are described on the cookies page.